Delivery Information

** Please note that during the peak shipping season of Black Friday and Christmas your delivery make take longer to arrive to you. This may affect orders placed from mid-November to end December. Please note we will be processing orders as fast as we can during this time to get your order to you as quickly as possible. **

If you are ordering for delivery in time for Christmas, please see the order cut off dates below:

Country Regular Post Express Post
Australia (not WA and NT) 17-Dec 20-Dec
Australia WA 14-Dec 19-Dec
Australia NT 13-Dec 19-Dec
New Zealand 6-Dec 12-Dec
USA 5-Dec 12-Dec
UK 4-Dec 11-Dec

Australian Delivery

Cost Time Estimate
$11.00 AUD 2 - 8 Business Days from dispatch ( Australia Post Standard)


$15.00 AUD 1-4 Business Days from dispatch ( Australia Post Express )

International Delivery

Cost Time Estimate
$13.00 USD 7 - 12 Business Days from dispatch ( Standard )


$25.00 USD 3 - 5 Business Days from dispatch ( DHL Express )


***Darren and Phillip Bedding and Dog Bed Collection*** Due to the large physical size of our bedding and dog beds different pricing applies based on the size of your order charges for shipping differ from above: 

Australia - $19 AUD shipping charge for orders over 26kg cubic weight  
USA - $25 USD shipping charge for orders over 26kg cubic weight 

Please note due to high volume of orders there may be a delay in dispatching your order. We apologise for any inconvenience. Handling times is currently 2 - 3 business days. 

Please see below for the full list of countries Darren and Phillip delivers to:

Austria Germany Jersey South Korea
Bahrain Greece Luxembourg Spain
Belgium Hong Kong Netherlands Sweden
Brunei Iceland New Zealand Switzerland
Canada India Norway Taiwan
China (PRC) Ireland Oman United Arab Emirates (UAE)
Denmark Portugal United Kingdom (UK)
Fiji Israel Qatar United States of America (USA)
Finland Italy Saudi Arabia
France Japan Singapore

[1] Delivery Cost does not include any applicable import taxes and customs duties for your order. You are responsible for the payment of any applicable taxes and duties for your order. In compliance with Australian export regulations, we must declare the exact value of all products ordered and mark them dutiable as "merchandise". The law prohibits us from marking any order as a "gift" even if you are placing an order with the intention of sending a gift to a recipient. Please check with your country's customs service for further information. [2] Customs inspections may result in Delivery Estimate delays.

Order Tracking

Darren and Phillip Online orders are usually dispatched within two 2 - 3 business days.
When your order is dispatched to the Delivery Service, we will email you with your Tracking Number to track your order.

You can track your order using the below Delivery Service links:

Destination Delivery Service Tracking Phone Number
Australia Australia Post 13 76 78
Australia StarTrack (Same Day Only) 13 13 20
International DHL Express DHL Website